Sibson Consulting provides human resources (HR) administration and technology consulting solutions for clients in the corporate and public sector markets, including higher education clients.
We increase efficiency in HR processes, technology and people through the use of cost-effective and best-fit solutions, thereby creating a more productive workforce.
Identifying opportunities to help achieve your business objectives is difficult. Receiving approval to move forward with these opportunities sometimes proves even more difficult.
Purchasing technology or services used to be a much simpler process for HR, but now business leaders regularly find that they are competing within their own organizations for scarce company resources. Solid business cases must be developed for projects that are going to require a capital outlay, and these business cases must present compelling arguments in favor of your recommended direction.
At Sibson Consulting, we find that organizations ask for expert assistance in developing business cases because they:
Sibson specializes in assisting HR with:
We believe that proposals have the best chance of being accepted when the business case provides an account of the current state with a vision to the future and when they incorporate the most significant environmental factors of your business. Our approach will:
HR Business Process Redesign ("HRBPR") examines the efficiency and effectiveness of a company's human resource processes. It ensures that you deliver the highest quality services, in the most productive way, at the most competitive costs. HRBPR helps companies to become more innovative, but its real advantages are reduced cycle times, increased quality and customer satisfaction.
Top reasons why organizations ask for expert assistance:
Sibson Consulting assesses the existing business and its processes, identifies value-adding and non-value-adding activities, evaluates improvements that streamline or eliminate activities, recommends organizational changes (when needed) and designs and implements technology-enabled processes that are flexible and fully supportive of your business operations. We provide our services within a methodological redesign framework that we tailor to our clients' needs. This framework includes the following steps:
Eventually, every HR organization must select an HR software provider or services vendor. Conducting a search is a time consuming and expensive endeavor and one that an organization does not want to repeat. That's why it is critical that your decision be based upon relevant, fact-based information. While there are alternate approaches to making the selection, many organizations choose to develop a formalized Request for Proposal (RFP).
Top reasons why organizations develop an RFP
We regularly review the products and offerings of vendors in key HR service areas including:
We have the ability to objectively evaluate software and service providers as well as assess their capacity to meet your short-term and long-term objectives. Sibson Consulting has no affiliations or partnerships with software or service providers.
We follow a proven Six-Sigma methodology that has been tailored specifically for vendor selection services, including:
We use state-of-the-art project management tools to monitor, track and report the project's status to your organization. Our reports can be tailored to the needs of the various stakeholders — from those on the project team to those the team reports to in upper management — within your organization.
Through careful listening and proven methods of discovery, we develop full-featured RFPs based upon the detailed business needs and other requirements of your organization. There is never a "one size fits all" approach with our services.
Our analysis of the RFP response is unsurpassed. We combine two types of full analyses to achieve our overriding goal of helping our clients make the best and most informed decisions:
With human resource functions like HRMS administration, recruiting, benefits administration and payroll, organizations are faced with the decision of whether to manage the work in-house or hire a third-party vendor to handle the work.
Deciding when to insource and when to outsource requires a comprehensive knowledge of the supplier market and an understanding of the advantages and disadvantages of each approach.
We find that organizations often ask for our expert assistance in making this decision when they:
Sibson Consulting can assist with this process by:
Sometimes Human Resources organizations feel that they are performing "the best they can," yet they are not making forward progress with their initiatives and goals. Even the best-performing people working within an optimal organizational structure will not perform as effectively as they can if their environment lacks the key enablers that create and maintain efficiency, accuracy and reliability.
Specifically, Sibson Consulting believes that properly tuned technology, tools and process workflows are key building blocks that enable professionals to reach their optimal performance. We help HR professionals identify and assess these components when:
Sibson Consulting begins the Process and Technology Assessment with two different approaches, each tailored to custom-fit your exact business need.
A full process and technology assessment can cover your entire HR function, including:
The resulting analysis is a scorecard prepared by technology and HR process professionals. In a clear, straightforward way, the analysis will tell you how your HR functional areas measure up in terms of process and technology. Depending upon your particular need, this assessment can also be base-lined against identifiable peer organizations, benchmarked data or known HR best practices.
Frequently an organization already knows the general area where a particular issue occurs or is all too familiar with the unsatisfying outcome but needs a specialist to further define the root issues and causes. We specialize in the following areas within the HR boundaries:
The project management process is a collection of management tools, techniques and skills learned through years of various project and implementation experiences. Whether your HR organization has already selected a new technology or you are about to embark on another new HR project, the use of our Project Management skills and methodologies will help to ensure that your project meets the expectations of your internal customers and management, is delivered on schedule and within budget, and makes the best use of your valuable resources.
Top reasons why organizations ask for expert assistance:
The following are components of our project management services and comprise the core elements of successful project management. Clients and prospects typically ask for help in one, many, or all of these areas of our expertise.
Effective management and direction of key project resources is required to complete a project on time and within budget.
Issues management includes tracking, escalation and resolution of issues. We monitor the progress and activities of project team members against their resolution tasks and develop alternate ways to solve the most difficult issues.
Initiatives can fall short of expectations if they are not supported and understood by key stakeholders and senior management. Our approach is developed around the effective use of these fundamental components of a communications plan:
The lack of acceptance and adoption of a new technology or way of conducting business can frequently slow or even stop a project dead in its tracks. Too frequently, project teams, sponsors and others forget about the "people side" of change. New technologies or processes typically change the way people do their work, possibly eliminating jobs or requiring individuals to acquire different skills sets. To manage this change effectively we:
Risk in itself is not bad. Risk is essential to progress; however, an organization must balance the possible negative consequences of risk against the potential benefits of its associated opportunity. We employ strategies and tactics to identify, control or avoid project risk and provide a disciplined methodology of proactive decision-making to:
We ensure that all project activities and work products are in alignment with the most relevant industry standards, practices or requirements. Our vast experience in HR project management will help guide your project through the distractions that can often create inefficiencies, misalignment or poor design.
We use state-of-the-art project management tools to monitor, track and report project status to all levels within your organization.