Segal Company

Project Management & Implementation Oversight

The project management process is a collection of management tools, techniques and skills learned through years of various project and implementation experiences. Whether your HR organization has already selected a new technology or you are about to embark on another new HR project, the use of our Project Management skills and methodologies will help to ensure that your project meets the expectations of your internal customers and management, are delivered on schedule and within budget, and make the best use of your valuable resources.

Top reasons why organizations ask for expert assistance:

  • There is a lack of internal expertise in a particular subject matter area
  • Staff resources are too busy or unavailable to focus on a particular project
  • Management wants an experienced external set of eyes to focus on industry best practices
  • The project team is bound by pre-determined timelines or schedules
  • There is a need for expert-quality project status reporting for management and stakeholder acceptance

The following are components of our project management services and comprise the core elements of successful project management. Clients and prospects typically ask for help in one, many, or all of these areas of our expertise.

Resource Management

Effective management and direction of key project resources is required to complete a project on time and within budget.

  • Time management - Ensures the timely completion of the project with the human and financial resources that are available to the project
  • Cost management - Creates, monitors, maintains and reports project financial information to ensure that the project is managed within the approved budget
  • Team/Resource management - Directs or oversees project team members and instills a cooperative and effective team culture

Issue Management

Issues management includes tracking, escalation and resolution of issues. We monitor the progress and activities of project team members against their resolution tasks and develop alternate ways to solve the most difficult issues.

Communications Management

Initiatives can fall short of expectations if they are not supported and understood by key stakeholders and senior management. Our approach is developed around the effective use of these fundamental components of a communications plan:

  • Audience - Identify the audience that will be affected by the change
  • Impact of change - Identify the magnitude of the impact
  • Expected resistance - Identify the expected resistance from the targeted audiences
  • Behaviors - Identify the behaviors that stakeholders will need to demonstrate in using the new method
  • Key messages - Identify the key messages that will be reinforced through each communication
  • Media - Identify the communication vehicles that are available for use
  • Timeline - Identify when each vehicle will be rolled out to employees

Change Management

The lack of acceptance and adoption of a new technology or way of conducting business can frequently slow or even stop a project dead in its tracks. Too frequently, project teams, sponsors and others forget about the "people side" of change. New technologies or processes typically change the way that people do their work, possibly eliminating jobs or requiring individuals to acquire different skills sets. To manage this change effectively we:

  • Manage the people side of change, not just the business side
  • Develop a change management strategy for your project
  • Create a communication plan
  • Actively manage resistance to change

Risk Management

Risk in itself is not bad. Risk is essential to progress; however, an organization must balance the possible negative consequences of risk against the potential benefits of its associated opportunity. We employ strategies and tactics to identify, control or avoid project risk and provide a disciplined methodology of proactive decision-making to:

  • Continuously assess what can go wrong (risks)
  • Determine the most important risks to take action upon
  • Implement strategies to deal with those critical risks

Quality Management

We ensure that all project activities and work products are in alignment with the most relevant industry standards, practices or requirements. Our vast experience in Human Resources project management will help guide your project through the distractions that can often create inefficiencies, misalignment or poor design.

Project Tools and Coordination

We use state-of-the-art project management tools to monitor, track and report project status to all levels within your organization.