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Process & Technology Assessments

Sometimes Human Resources organizations feel that they are performing "the best they can," yet they are not making forward progress with their initiatives and goals. Even the best-performing people working within an optimal organizational structure will not perform as effectively as they can if their environment lacks the key enablers that create and maintain efficiency, accuracy and reliability.

Specifically, Sibson Consulting believes that properly tuned technology, tools and process workflows are key building blocks that enable professionals to reach their optimal performance. We help HR professionals identify and assess these components when:

• A key business process is not operating at optimal levels, and you cannot identify the root cause or solution
• The issue involves a complex business process that is very difficult to analyze
• You need a baseline evaluation of your technology and process capabilities
• There are conflicting evaluations or recommendations from your internal experts
• Your organization is not knowledgeable about the capabilities of your existing HR systems
• Your organization is unfamiliar with marketplace alternatives or best practices
• There are limited internal resources to focus on additional initiatives

Our Approach

Sibson Consulting begins the Process and Technology Assessment with two different approaches, each tailored to custom-fit your exact business need.

Full Assessment

A full process and technology assessment can cover your entire HR function, including:

• Compensation
• Benefits
• HR Administration
• Recruitment and Staffing
• Development and Organizational Effectiveness
• HRIS

The resulting analysis is a scorecard prepared by technology and HR process professionals. In a clear, straightforward way, the analysis will tell you how your HR functional areas measure up in terms of process and technology. Depending upon your particular need, this assessment can also be base-lined against identifiable peer organizations, benchmarked data or known HR best practices.

Hot Spot Assessment

Frequently an organization already knows the general area where a particular issue occurs or is all too familiar with the unsatisfying outcome but needs a specialist to further define the root issues and causes. We specialize in the following areas within the HR boundaries:

• Self-service capabilities
• Intranet usage & presence
• Data quality
• HR administration
• Data privacy and security
• Benefits administration
• Reporting
• Software utilization
• Issues unique to your organization