Segal Company

Business Case Development

Identifying opportunities to help achieve your business objectives is difficult. Receiving approval to move forward with these opportunities sometimes proves even more difficult.

Purchasing technology or services used to be a much simpler process for HR, but now business leaders regularly find that they are competing within their own organizations for scarce company resources. Solid business cases must be developed for projects that are going to require a capital outlay, and these business cases must present compelling arguments in favor of your recommended direction.

At Sibson Consulting, we find that organizations ask for expert assistance in developing business cases because they:

  • Are not sure how to develop a business case demonstrating the ROI
  • Are not familiar with the options, alternatives or availability in the marketplace of the prospective direction
  • Are unable to effectively compare their environment with HR best practices or peer organizations
  • Feel that an unbiased evaluation adds credibility to their position

Our Approach

Sibson Consulting specializes in assisting Human Resources with:

  • Technology purchases to upgrade or acquire new HR software
  • Changes in service delivery: in-source, outsource and co-source
  • Moving to a self-service environment
  • Staffing justifications

We believe that proposals have the best chance of being accepted when the business case provides an account of the current state with a vision to the future, while incorporating the most significant environmental factors of your business. Our approach will:

  • Illustrate the opportunity
  • Weave the opportunity into your overall business vision and objectives
  • Provide historical significance or trending with other projects of this nature, inside and outside of your organization
  • Develop the proposal or vision, including the investments and benefits (ROI) and key performance indicators
  • Describe, illustrate and document the proposed operational environment - whether through technology demonstrations targeted to your organization or through detailed what-if scenarios ( for example, "Imagine 18 months from now, that you are able to hire new staff members within 15 days of receiving resumes. This is what it will take...")
  • Identify the impacts on staff, budgets or business processes
  • Foster support and secure decisions to move forward with the project