Survey of Employer On-Site Health Centers
January 2, 2008
(1/2/08) - The most common type of on-site health center sponsored by corporate employers is the most expensive model (full-service primary care center staffed by doctors and nurses), according to a survey of 41 companies by Sibson Consulting. Almost half of respondents offering an on-site center have a full-service model.
Nurses provide services at 80 percent of the centers, and doctors and labs provide services at just over half of them.
The survey also found that there is a positive correlation between the number of services offered and employer satisfaction with on-site health centers. Satisfaction scores, moreover, were higher for the ability of centers to improve employee goodwill and productivity than for their ability to deliver basic medical care less expensively.
In addition, it was found that not just very large employers have satisfactory on-site health centers. Some companies with 500 to 1,000 employees have centers with which they are satisfied.
Three-quarters of survey respondents have at least 1,000 employees, with one-quarter employing fewer than 1,000 people. A wide range of industries were represented in the sample, including manufacturing, finance, insurance, real estate, transportation, communications and utilities.