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Higher Education Team Members
Sibson's Higher Education practice consists of industry and technical experts who can assist your institution with all of your human resources needs. Please feel free to contact any of the team members listed below to learn about our service offerings.
Kelly S. Jones
Senior Vice President & Higher Education Practice Leader
216.687.4434
kjones@sibson.com
As a Senior Vice President, Mr. Jones leads Sibson Consulting's Higher Education Practice. He has over 28 years of experience in all phases of employee benefits, managed healthcare, pharmacy management, and HR Strategy development. Learn more and view a brief video introduction
Karen Hutcheson, CCP
New York
212.251.5381
khutcheson@sibson.com
Ms. Hutcheson serves as a Senior Vice President in Sibson Consulting's Higher Education Practice, leading the compensation, performance management, and human resources consulting services for higher education clients.
Learn more and view a brief video introduction
Norman Jacobson, ASA, MAAA
New York
212.251.5250
njacobson@sibson.com
Mr. Jacobson is a Health Actuary and Consultant specializing in FAS 106 and managed care. His responsibilities include rate setting and budgeting for self-insured clients, renewal negotiations and managed disability marketing.
Learn more and view a brief video introduction
Barbara Butterfield, PhD
Phoenix
928.379.0856
bbutterfield@sibson.com
Dr. Butterfield has over forty years of experience in higher education, including public, land grant, private, research and corporate education both in the United States and abroad. She has a proven track record in the areas of strategic planning, human resource program development, process improvement, change and reduction management.
Learn more and view a brief video introduction
Steven Cyboran, ASA, MAAA, FCA, CEBS
Chicago
312.984.8558
scyboran@sibson.com
Mr. Cyboran is a Vice President and Consulting Actuary. With almost 20 years of consulting experience, he has been actively involved in a variety of benefit strategy projects focusing on health, productivity, disability and time-off.
Learn more and view a brief video introduction
Jennifer Schuster
San Francisco
707.456.9359
jschuster@sibson.com
Ms. Schuster is experienced in the design and implementation of employee communication strategies and programs and in assisting organizations with Web-based communications, including the deployment of employee portal strategies and human resources Web sites.
Learn more and view a brief video introduction
Michael Pressman
New York
212.251.5255
mpressman@sibson.com
Mr. Pressman works with clients to align rewards structures with performance and organization strategy. He assesses and develops programs for all administrative and staff levels, including executives and broad-based employees. Learn more and view a brief video introduction
Heather Kazemi
Washington, DC
202.833.6444
hkazemi@segalco.com
Ms. Kazemi works with public institutions and other governmental employers nationwide to evaluate and redesign compensation, benefits and human resources policies. She specializes in community colleges and unionized environments. Learn more
Glenn M. Alonzo
Hartford
860.678.3013
galonzo@sibson.com
Mr. Alonzo has been a Benefits Consultant in Sibson's Hartford office since 1990 and became a Vice President in 1996. In 1999, he assumed the responsibility for directing and managing the Hartford Office's consulting staff. In 2003, Mr. Alonzo was named Senior Vice President. Learn more
Angelita Becom
Raleigh
919.233.1220
abecom@sibson.com
Ms. Becom consults with clients to enhance the effectiveness of their human resources program and initiatives. Specifically, Ms. Becom has specialized experience in total rewards strategy, developing performance management and measurement programs, and creating career development processes, including technical skill development and competencies. Learn more

Christine Coleman
Cleveland
312.456.7913
ccoleman@sibson.com
As Marketing Coordinator, Ms. Coleman assists Sibson's Higher Education vertical market with all conference-related marketing logistics, including speaking and sponsorship arrangements. Learn more

Robert Conlon
Chicago
312.456.7913
rconlon@sibson.com
Mr. Conlon has nearly 20 years experience consulting on human resource issues with a wide variety of organizations and industries both domestically and internationally. His principal focus is enabling organizations to successfully deploy human capital to create competitive advantage and sustain success. Learn more
Ruth Donahue
Chicago
312.984.8586
rdonahue@segalco.com
Ms. Donahue's comprehensive experience, including thirteen years of consulting work, eleven years as a Human Resource practitioner, and over thirty years as a clinician and coach allows for broad expertise and specialty focus on behavioral health, wellness, and behavior change strategies. Learn more
Tupper Hillard
Phoenix
602.381.4010
thillard@sibson.com
Mr. Hillard is responsible for development, design, and implementation of all aspects of employee and management communications surrounding compensation, benefits and healthcare, as well as strategic planning and execution. Learn more
David Insler
Los Angeles
310.231.1743
dinsler@sibson.com
Mr. Insler's primary consulting expertise is in organization performance, executive compensation, and sales force effectiveness. His experience includes consulting and corporate roles in middle market as well as Fortune 100 companies. Learn more
Jim Kochanski
Raleigh
919.233.6656
jkochanski@sibson.com
Mr. Kochanski works with leaders to develop people strategies for their organizations. He works extensively with companies experiencing talent or performance gaps. Learn more
Elyse Lyons
Raleigh
919.233.6653
elyons@sibson.com
Ms. Lyons helps higher education and other clients to improve and achieve their strategic objectives by evaluating employee compensation, performance management and organization design. She has special expertise in compensation program design and benchmarking, and has consulted for numerous public and private higher education institutions. Learn more
Shawn McLoughlin
New York
212.251.5037
smcloughlin@segalco.com
As Director of Sales Administration, Mr. McLoughlin assists Sibson business developers and consultants with lead generation initiatives, making selling Sibson's services easier and more efficient.
Learn more and view a brief video introduction
Carol Mercer, CCP, IPMA-CS
Phoenix
602.381.4045
cmercer@sibson.com
As a project manager, Ms. Mercer conducts kickoff meetings, facilitates meetings to build strategic compensation philosophies, conducts meetings where draft materials and final products are reviewed and approved, and presents final reports/presentations to client boards and councils. Learn more
Frank Picarelli
New York
212.251.5452
fpicarelli@segaladvisors.com
Mr. Picarelli is a senior consultant with Segal Advisors, our SEC-registered investment consulting affiliate. He specializes in providing defined contribution plan consulting services and vendor evaluation/selection services to a diverse client base. Learn more

Linda Semmer
Denver
303.714.9928
lsemmer@segalco.com
Ms. Semmer's areas of expertise include funding alternatives, joint purchasing initiatives, renewal negotiations, and complex issues surrounding collective bargaining and/or negotiated benefits. Learn more
Richard V. Smith
New York
212.251.5444
rsmith@sibson.com
Mr. Smith has extensive experience designing, and implementing reward strategies that define the proper mix of annual and long-term incentives as appropriate to the organization and its culture. Learn more

Yelena Stiles
Princeton
609.520.2820
ystiles@sibson.com
Ms. Stiles' experience includes conducting compensation assessments for faculty, administration, and staff at colleges and universities with respect to both external competitiveness and internal equity, as well as plan redesign and implementation. Learn more
Carolyn Wong
New York
212.251.5938
cwong@sibson.com
Ms. Wong uses a quantitative approach to developing targeted employee value propositions to provides innovative solutions for attracting and retaining key talent as well as aligning the organizational structure and employees to the business strategy.
Learn more and view a brief video introduction
